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AH&LEF Tech Primers
Scholarships, fund raising, research grants and more
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Tech Primers
The AH&LA Technology Committee requested funds in 2002 to to begin the development of a Hotel Technology 101 Series. The primers can be downloaded from AH&LA;s Members Only section of its Website. Additionally, copies can be ordered for $10 for AH&LA members and $20 for nonmembers through EI at (800) 752-4567 or www.ei-ahla.org. To date the following primers have been released:
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| Primer Title |
 Principles of Privacy (Tech primer)
Provides a prescriptive overview of the nature of practicing privacy in today's hospitality industry, including actionable recommendations and checklists.
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 Technology Security Primer: The Fundamentals of Systems & Security Maintenance (Tech primer)
Reviews the main threats to your information and offers practical guidelines to making your systems as secure as is reasonable without interfering with daily routine.
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 An Introduction to Hotel Systems – Fundamentals & Glossary
Describes operational areas of a typical property, systems currently available to manage each one, and the way they interact.
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 e-Commerce: Frequently Asked Questions
Provides an overview of e-commerce, e-procurement, e-distribution, and Websites, as well as answers to basic e-commerce questions.
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 Hotel Technology Infrastructure
Provides an overview of cabling infrastructure requirements for a broad range of property-level hotel technology applications. Including voice and data in guestrooms and public spaces, Property Management Systems, Point of Sale Systems, video (free-to-guest, pay-for-view, and interactive), locking systems, high-speed Internet access, and more.
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 Strategies and Tactics in System Selection
Describes an overview of the range of strategies and tactics that one can employ when selecting computer and communication systems for a hotel or hotel company.
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 Food & Beverage Systems
Provides an overview of various aspects of technology used in F&B operations, both in the front of the house and in back including point-of-sale system fundamentals & trends, table management applications that can drive increased revenue, gift cards and loyalty programs, hardware & cabling requirements, interfaces, inventory & purchasing systems, and centralized applications.
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 Tech Primer: Revenue Management - [Updated]
Recognizes revenue-yield management practices and provides some basic concepts, definitions, and terms that can be used as a baseline for the implementation and communication of revenue management in a hotel that does not have an automated system.
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 TECH PRIMER: Telecommunications in the Hospitality Industry
Provides information to help managers manage their telecommunications dept. effectively.
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